Privacy Policy

Last updated: [20-3-2025]

Bravènsa attaches great importance to the privacy of its customers. In this privacy statement we explain which personal data we collect, how we process it and what rights you have with regard to your data.

1. Responsible
Bravènsa is responsible for the processing of your personal data. For questions you can contact our customer service.

2. Minors
Our webshop is not intended for persons under the age of 16. If you are under the age of 16, you need permission from a parent or guardian to place an order. We cannot check this and assume that every order is placed with the correct permission or by someone over the age of 16. If an order has been placed without permission, please contact us by e-mail info@bravensa.nl .

3. What information do we collect?
We only collect the following personal data when you use our webshop:

• First and last name
• Gender
• Address details
• Phone number
• Email address

4. Purposes of data processing
We process your data for the following purposes:

• Processing and shipping orders
• Handling returns
• Customer service and communication
• Sending our newsletter (if you have subscribed to it)
• The ability to create an account
• Processing payments
• The provision of goods and services
• Legal obligations

5. How long do we store your data?
We do not retain your personal data for longer than is necessary for the purposes for which they were collected, unless a longer retention period is required by law.

6. Sharing data with third parties
We only share your data with third parties if this is necessary for our services, such as:

• Payment providers (iDEAL, PayPal, credit card)
• Shipping partners (PostNL, DHL)
• Web hosting and IT service providers
  We never sell your data to third parties.

7. Your rights
You have the right to:

• To gain access to your personal data
• Have your data corrected or deleted
• Object to the use of your data for marketing
• Transfer data to another party
• To file a complaint with the Dutch Data Protection Authority

8. Data security
We take appropriate measures to protect your data against misuse, loss or unauthorized access.

9. Cookies
Bravènsa uses cookies to improve the user experience on the website. Cookies are small text files that are stored on your device when you visit our website. We use cookies for:

• Functional purposes: to make the website work properly
• Analytical purposes: to analyze and improve the use of our website
• Marketing purposes: for personalized offers and advertisements
  You can adjust your cookie preferences via your browser settings.

10. Changes to this privacy statement
Bravènsa reserves the right to change this privacy statement. We recommend that you consult this statement regularly.

If you have any questions about this privacy statement, please contact our customer service via [email, info@bravensa.nl ].